ReguLaw has a vast knowledge base of legal articles, case studies, and regulatory documents. They use Deskhero's AI capabilities to automatically generate knowledge base articles from these resources. This not only saves time but also ensures that the most relevant and up-to-date information is available for both their staff and clients.
With Deskhero's advanced AI capabilities, ReguLaw can leverage OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files like policies and manuals. This allows the firm to quickly find relevant content and generate suggested replies, significantly reducing response times and improving client satisfaction.
ReguLaw also uses Deskhero's website scraping feature to stay updated on new regulatory laws and amendments. The AI can scrape data from regulatory bodies' websites and update the firm's knowledge base accordingly, ensuring they always have the latest information at their fingertips.
Deskhero's comprehensive search bar powered by AI enables ReguLaw's staff to quickly find the information they need. The AI enhances search results by considering the context of the search query, making it easier to find specific legal documents or case studies.
Finally, ReguLaw uses Deskhero's REST API to integrate the platform with their existing systems. This seamless integration allows them to leverage the benefits of Deskhero's AI capabilities without disrupting their current workflows.
How does Deskhero's AI enhance the search results?
Deskhero's AI uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to understand the context of the search query. This allows it to provide more relevant and accurate search results.
Can Deskhero's AI generate knowledge base articles from any type of document?
Yes, Deskhero's AI can generate knowledge base articles from Word, PowerPoint, PDF files, and even data scraped from websites.
How does Deskhero's website scraping feature help ReguLaw?
Deskhero's website scraping feature allows ReguLaw to automatically update their knowledge base with the latest regulatory laws and amendments from regulatory bodies' websites.
* This article provides an example of how a fictive company in the Administrative and Regulatory Laws industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
