LegalEase Consultancy uses Deskhero's AI capabilities to manage their extensive database of legal documents, case studies, and regulatory policies. The AI categorizes and tags these resources, making them easily searchable and accessible.
The firm leverages Deskhero's AI to manage their support tickets efficiently. The AI uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to generate suggested replies. This not only reduces response times but also ensures that the responses are accurate and relevant.
LegalEase Consultancy also uses Deskhero's website scraping feature to keep their knowledge base updated with the latest regulatory laws and amendments. The AI scrapes data from regulatory bodies' websites and updates the knowledge base automatically, saving the firm valuable time and resources.
Deskhero's comprehensive search bar, powered by AI, helps LegalEase Consultancy's staff to quickly find the information they need. The AI enhances the search results by understanding the context of the search query, making it easier to find specific legal documents or case studies.
Lastly, LegalEase Consultancy uses Deskhero's REST API to integrate the platform with their existing CRM and ERP systems. This allows them to leverage the benefits of Deskhero's AI capabilities without disrupting their current workflows.
How does Deskhero's AI help in managing support tickets?
Deskhero's AI uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to generate suggested replies. This helps to reduce response times and ensure that the responses are accurate and relevant.
Can Deskhero's AI scrape data from any website?
Yes, Deskhero's AI can scrape data from any public website. However, the effectiveness of the scraping depends on the structure and complexity of the website.
How does Deskhero's AI enhance the search results?
Deskhero's AI uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to understand the context of the search query. This allows it to provide more relevant and accurate search results.
* This article provides an example of how a fictive company in the Administrative and Regulatory Laws industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
