AdminLaw Solutions uses Deskhero's structured data lists and custom fields to organize their vast database of legal documents and case studies. The AI capabilities of Deskhero help to categorize and tag these resources, making them easily searchable and accessible.
The firm uses Deskhero's AI to manage their support tickets efficiently. The AI uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to generate suggested replies. This helps the firm to reduce their response times and increase customer satisfaction.
AdminLaw Solutions also leverages Deskhero's website scraping feature to keep their knowledge base updated with the latest administrative laws and regulations. The AI scrapes data from government websites and updates the knowledge base automatically.
Deskhero's comprehensive search bar, powered by AI, helps AdminLaw Solutions' staff to quickly find the information they need. The AI enhances the search results by understanding the context of the search query, making it easier to find specific legal documents or case studies.
Lastly, AdminLaw Solutions uses Deskhero's REST API to integrate the platform with their existing CRM and ERP systems. This allows them to leverage the benefits of Deskhero's AI capabilities without disrupting their current workflows.
How does Deskhero's AI help in managing support tickets?
Deskhero's AI uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to generate suggested replies. This helps to reduce response times and increase customer satisfaction.
Can Deskhero's AI scrape data from any website?
Yes, Deskhero's AI can scrape data from any public website. However, the effectiveness of the scraping depends on the structure and complexity of the website.
How does Deskhero's AI enhance the search results?
Deskhero's AI uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to understand the context of the search query. This allows it to provide more relevant and accurate search results.
* This article provides an example of how a fictive company in the Administrative and Regulatory Laws industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
