AdminAce uses Deskhero's structured data lists and custom fields to organize and categorize their vast amount of customer inquiries. This allows them to handle each ticket with precision and efficiency.
The custom email domains feature of Deskhero enables AdminAce to maintain a professional image while interacting with their clients. This also helps in keeping their communication organized and easily trackable.
With Deskhero's advanced AI capabilities, AdminAce is able to generate suggested replies from previous tickets, knowledge base articles, uploaded files, and scraped website data. This not only speeds up the response time but also ensures that the responses are accurate and relevant.
Deskhero's comprehensive search bar, powered by AI, helps AdminAce to quickly find relevant content from their vast database. This feature is particularly useful when dealing with complex queries that require detailed information.
Finally, the REST API of Deskhero allows AdminAce to seamlessly integrate their existing systems with the platform. This ensures a smooth transition and uninterrupted service to their customers.
How does Deskhero's AI capabilities enhance AdminAce's customer support?
Deskhero's AI capabilities allow AdminAce to generate suggested replies from previous tickets, knowledge base articles, uploaded files, and scraped website data. This not only speeds up the response time but also ensures that the responses are accurate and relevant.
How does Deskhero help in organizing AdminAce's customer inquiries?
AdminAce uses Deskhero's structured data lists and custom fields to organize and categorize their vast amount of customer inquiries. This allows them to handle each ticket with precision and efficiency.
How does Deskhero's REST API benefit AdminAce?
The REST API of Deskhero allows AdminAce to seamlessly integrate their existing systems with the platform. This ensures a smooth transition and uninterrupted service to their customers.
* This article provides an example of how a fictive company in the Administrative support activities for corporate headquarters industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
