CreativeComms was struggling with managing the high volume of projects and tasks. The manual process of sorting through tasks and assigning them to the right teams was time-consuming and inefficient.
With Deskhero, CreativeComms was able to automate this process. The platform's kanban board feature, combined with its advanced AI capabilities, automatically sorts and assigns tasks based on their content. This has significantly reduced the time taken to manage projects.
Deskhero's AI also enhances the search results within the platform. By leveraging OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files, it provides more relevant and accurate search results. This has made it easier for CreativeComms's team to find the information they need to complete their tasks.
Additionally, Deskhero's AI generates suggested replies for internal queries. This feature has not only improved communication within the team but also ensured that the responses are consistent and accurate.
Overall, Deskhero's AI capabilities have transformed CreativeComms's project management, making it more efficient and effective.
How does Deskhero's AI sort and assign tasks?
Deskhero's AI uses OpenAI Embeddings to understand the content of the tasks. It then sorts and assigns them based on this understanding.
How does Deskhero's AI enhance search results?
Deskhero's AI leverages OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to provide more relevant and accurate search results.
How does Deskhero's AI generate suggested replies for internal queries?
Deskhero's AI uses the information from OpenAI Embeddings to understand the context of the query and generate appropriate responses.
* This article provides an example of how a fictive company in the Advertising agencies industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
