RightsGuard has a large amount of data from various sources. They use Deskhero's advanced AI capabilities to structure this data and generate OpenAI Embeddings. These embeddings are then used to find relevant content and enhance search results, greatly improving the efficiency of their advocacy efforts.
With Deskhero, RightsGuard is able to manage tickets more effectively. The platform's AI capabilities generate suggested replies based on the context of the ticket, reducing the time spent by support staff on each ticket and improving the quality of responses.
The organization also uses Deskhero's knowledge base feature to create a comprehensive repository of information. The AI capabilities of the platform allow for the automatic generation of knowledge base articles from Word, PowerPoint, PDF files, and even scraped website data, saving significant time and resources.
Deskhero's REST API allows RightsGuard to integrate the platform with their existing systems, ensuring a seamless flow of data and enhancing the overall efficiency of their operations.
Overall, Deskhero's advanced AI capabilities have enabled RightsGuard to enhance their advocacy efforts, improve their customer support, and make more efficient use of their resources.
How does Deskhero's AI capabilities improve the efficiency of advocacy efforts?
Deskhero's AI capabilities structure data and generate OpenAI Embeddings, which are used to find relevant content and enhance search results, greatly improving the efficiency of advocacy efforts.
How does Deskhero help in managing tickets?
Deskhero's AI capabilities generate suggested replies based on the context of the ticket, reducing the time spent by support staff on each ticket and improving the quality of responses.
Can Deskhero be integrated with existing systems?
Yes, Deskhero's REST API allows for integration with existing systems, ensuring a seamless flow of data.
* This article provides an example of how a fictive company in the Advocacy Initiatives for Human Rights Protection industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
