AeroConstruct Solutions frequently deals with complex queries related to airport construction and maintenance. Using Deskhero's ticket management system, they can efficiently organize and handle these queries. The AI capabilities of Deskhero use OpenAI Embeddings from previous tickets and knowledge base articles to suggest appropriate responses, greatly reducing the response time.
The custom email domains feature of Deskhero allows AeroConstruct Solutions to maintain a professional image while communicating with clients. The AI capabilities of Deskhero analyze the content of incoming emails to categorize and prioritize them, ensuring that urgent issues are addressed promptly.
AeroConstruct Solutions uses Deskhero's knowledge base feature to build a comprehensive database of information. The AI capabilities of Deskhero generate articles from uploaded files like policies, manuals, and presentations, reducing the workload of the support team and ensuring that customers have access to accurate information.
Deskhero's advanced search bar allows customers to easily find the information they need. The AI capabilities of Deskhero enhance search results by analyzing OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files.
Lastly, AeroConstruct Solutions uses Deskhero's REST API to integrate the platform with their existing systems. This allows them to leverage the AI capabilities of Deskhero across their entire operation, improving overall efficiency.
How does Deskhero's AI capabilities reduce response time?
Deskhero's AI capabilities use OpenAI Embeddings from previous tickets and knowledge base articles to suggest appropriate responses, greatly reducing the response time.
How does Deskhero's AI capabilities enhance the search results?
Deskhero's AI capabilities enhance search results by analyzing OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files.
Can Deskhero be integrated with existing systems?
Yes, Deskhero's REST API allows for seamless integration with existing systems.
* This article provides an example of how a fictive company in the Airport Construction & Maintenance industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
