AeroStruct Designs, a renowned company in airport infrastructure planning and development, manages multiple projects simultaneously. To keep track of all project-related data, they use Deskhero's structured data lists and custom fields features.
Deskhero's advanced AI capabilities play a pivotal role in AeroStruct's project management. The AI uses OpenAI Embeddings from previous tickets, knowledge base articles, uploaded files like project plans/designs, and scraped website data to find relevant project data.
This relevant data is then presented to the AeroStruct team when they search for specific project information in the system. This AI-enhanced search saves the team a lot of time and effort that would otherwise be spent on manual searching.
Additionally, Deskhero's AI also generates suggested replies for project-related queries. This allows AeroStruct's team to respond to these queries quickly and accurately.
Overall, Deskhero's advanced AI capabilities have greatly improved AeroStruct's project management efficiency. They can now find relevant project data faster and respond to project-related queries more effectively.
How does Deskhero's AI find relevant project data?
Deskhero's AI uses OpenAI Embeddings from previous tickets, knowledge base articles, uploaded files like project plans/designs, and scraped website data to find relevant project data.
How does Deskhero's AI enhance project data search?
When you search for specific project information in the system, Deskhero's AI uses the embeddings to provide the most relevant and useful results.
How does Deskhero's AI help in responding to project-related queries?
Deskhero's AI generates suggested replies for project-related queries using the relevant data found. This allows you to respond to these queries quickly and accurately.
* This article provides an example of how a fictive company in the Airport Infrastructure Planning and Development industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
