ArcadeMania operates a chain of amusement arcades, each with its own unique set of games and attractions. To help customers get the most out of their experience, the company has built a comprehensive knowledge base using Deskhero.
Deskhero's AI capabilities play a key role in populating this knowledge base. The AI can generate articles from Word, PowerPoint, PDF files, and even scrape data from websites. This allows ArcadeMania to quickly and easily add new content to the knowledge base.
The AI also enhances the search function of the knowledge base. It uses OpenAI embeddings to find relevant content based on the search query, making it easier for customers to find the information they need.
ArcadeMania also uses Deskhero's custom email domains feature to provide personalized support to customers. Customers can send queries to specific email addresses based on their needs, and these emails are automatically converted into tickets in Deskhero.
Overall, Deskhero's AI capabilities have greatly enhanced ArcadeMania's knowledge base, providing customers with easy access to a wealth of information and improving their overall experience.
How does Deskhero's AI generate articles for the knowledge base?
Deskhero's AI can generate articles from various sources, including Word, PowerPoint, and PDF files. It can also scrape data from websites. This allows users to quickly and easily add new content to the knowledge base.
How does Deskhero's AI enhance the search function of the knowledge base?
The AI uses OpenAI embeddings to find relevant content based on the search query. This makes it easier for users to find the information they need quickly and accurately.
How does ArcadeMania use Deskhero's custom email domains feature?
ArcadeMania uses this feature to provide personalized support to customers. Customers can send queries to specific email addresses based on their needs, and these emails are automatically converted into tickets in Deskhero.
* This article provides an example of how a fictive company in the Amusement arcades and amusement parks industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
