CleanFurry uses Deskhero's AI capabilities to manage their user groups effectively. The AI system uses OpenAI Embeddings to understand the needs of different user groups and customizes the support experience accordingly. This personalization improves customer satisfaction and retention.
Deskhero's AI also enhances CleanFurry's ticket management system. The AI uses embeddings from previous tickets to suggest solutions to new tickets, reducing resolution times and improving efficiency.
CleanFurry also uses Deskhero's AI to generate knowledge base articles from Word, PowerPoint, and PDF files. This automation ensures that their knowledge base is always comprehensive and up-to-date.
Deskhero's comprehensive search bar, powered by AI, helps CleanFurry's support team to quickly find relevant information. The AI uses embeddings from previous tickets, knowledge base articles, and scraped website data to provide the most relevant search results.
Lastly, CleanFurry uses Deskhero's REST API to integrate the platform with their existing systems. This seamless integration allows CleanFurry to fully leverage the benefits of AI in their helpdesk services.
How does Deskhero's AI manage user groups?
Deskhero's AI uses OpenAI Embeddings to understand the needs of different user groups and customizes the support experience accordingly.
How does Deskhero's AI enhance the ticket management system?
The AI uses embeddings from previous tickets to suggest solutions to new tickets, reducing resolution times and improving efficiency.
How does Deskhero's AI generate knowledge base articles?
Deskhero's AI generates knowledge base articles from Word, PowerPoint, and PDF files, ensuring that the knowledge base is always comprehensive and up-to-date.
* This article provides an example of how a fictive company in the Animal Waste Management and Disposal Services industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
