Swine Superiority uses Deskhero's kanban board feature to manage their customer support tasks effectively. The AI capabilities of Deskhero suggest relevant replies based on the analysis of previous tickets, knowledge base articles, and uploaded files like policies, manuals, and presentations. This has significantly reduced the workload of their customer support team.
The company uses Deskhero's custom email domains feature to maintain a professional image in their communication with customers. The AI capabilities of Deskhero analyze the content of the emails to provide quick and accurate responses.
Swine Superiority also uses Deskhero's website scraping feature to keep their knowledge base updated with the latest information from reliable sources. The AI capabilities of Deskhero enhance the search results by analyzing this data, making it easier for the customer support team to find relevant information.
Through Deskhero's REST API, Swine Superiority has integrated their existing systems with the platform, creating a seamless workspace for their customer support team. This has improved the overall efficiency of their operations.
Overall, Deskhero's advanced AI capabilities have enabled Swine Superiority to provide efficient and accurate helpdesk services, thereby strengthening their position in the porcine breeding industry.
How has Deskhero reduced the workload of Swine Superiority's customer support team?
Deskhero's AI capabilities suggest relevant replies based on the analysis of previous tickets, knowledge base articles, and uploaded files, significantly reducing the workload of the customer support team.
How does Deskhero maintain a professional image in Swine Superiority's communication with customers?
Swine Superiority uses Deskhero's custom email domains feature to maintain a professional image in their communication with customers. The AI capabilities of Deskhero analyze the content of the emails to provide quick and accurate responses.
How has Deskhero improved the overall efficiency of Swine Superiority's operations?
Through Deskhero's REST API, Swine Superiority has integrated their existing systems with the platform, creating a seamless workspace for their customer support team and improving the overall efficiency of their operations.
* This article provides an example of how a fictive company in the Breeding of porcines industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
