Clean Sweep Inc. handles a large volume of customer support tickets daily. They use Deskhero's AI capabilities to analyze the tickets and provide insights that help them manage their support operations more efficiently.
The company uses Deskhero's kanban board feature to visualize their ticket workflow. The AI identifies patterns in the tickets and suggests improvements to the workflow, helping the team resolve tickets faster.
Clean Sweep Inc. also uses Deskhero's custom email domains feature to manage their customer communications. The AI analyzes the emails and categorizes them based on their content, allowing the team to prioritize and respond to emails more effectively.
Additionally, Clean Sweep Inc. uses Deskhero's REST API to integrate the platform with their CRM system. This allows them to leverage the AI's insights across their customer support operations, improving their efficiency and effectiveness.
By leveraging Deskhero's advanced AI capabilities, Clean Sweep Inc. has been able to streamline their ticket management process, reduce their response times, and improve their customer satisfaction rates.
How does Deskhero's AI help manage tickets?
Deskhero's AI analyzes the tickets and provides insights that help you manage your support operations more efficiently. It can identify patterns in the tickets and suggest improvements to your workflow.
Can Deskhero's AI categorize emails?
Yes, Deskhero's AI can analyze emails and categorize them based on their content. This allows you to prioritize and respond to emails more effectively.
Can Deskhero's AI be integrated with CRM systems?
Yes, Deskhero provides a REST API that allows you to integrate its platform with your CRM system. This enables you to leverage Deskhero's AI capabilities across your customer support operations.
* This article provides an example of how a fictive company in the Broom, brush and mop making industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
