PosterPioneer often receives customer queries about their poster printing services. With Deskhero's advanced AI capabilities, they can quickly and accurately respond to these queries. The AI uses OpenAI Embeddings from previous tickets, knowledge base articles, uploaded files, and scraped website data to find relevant content, which is then used to generate suggested replies.
Deskhero's tickets management feature has been a game-changer for PosterPioneer. It allows them to effectively manage and track tickets, improving their workflow and customer satisfaction. The AI-enhanced search results also help them find relevant information faster, further improving their response times.
PosterPioneer uses Deskhero's custom email domains feature to provide a more personalized customer experience. Combined with the AI capabilities, this has resulted in a more efficient and personalized helpdesk service.
PosterPioneer also uses Deskhero's REST API to integrate with their existing systems. This seamless integration has further streamlined their helpdesk process.
Overall, Deskhero's advanced AI capabilities have transformed PosterPioneer's helpdesk services, making it more efficient and effective.
How does Deskhero's AI improve ticket management?
Deskhero's AI uses OpenAI Embeddings from previous tickets, knowledge base articles, uploaded files, and scraped website data to find relevant content. This content is then used to generate suggested replies, reducing the time spent on each ticket and improving ticket management.
How does Deskhero's tickets management feature work?
Deskhero's tickets management feature allows you to effectively manage and track tickets, improving your workflow and customer satisfaction. The AI-enhanced search results also help you find relevant information faster.
Can Deskhero integrate with existing systems?
Yes, Deskhero has a REST API that allows it to integrate seamlessly with existing systems.
* This article provides an example of how a fictive company in the Business Form and Checkbook Printer Customized Letterhead Printer Poster Printer industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
