TalentFinder receives numerous queries and applications every day. To manage this, they use Deskhero's AI capabilities to automatically generate suggested replies based on previous tickets and knowledge base articles. This has greatly improved their response time and customer satisfaction.
Deskhero's AI-powered ticket management system allows TalentFinder to efficiently categorize and prioritize tickets. This has resulted in faster resolution times and improved productivity.
TalentFinder also uses Deskhero's AI to enhance their search results. By leveraging OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files, Deskhero provides more relevant and accurate search results, making talent search faster and more efficient.
Deskhero's custom fields and structured data lists have been crucial in organizing TalentFinder's extensive database of talents. The AI capabilities allow for automatic categorization and tagging, making it easier to find specific talents when needed.
Finally, TalentFinder uses Deskhero's REST API to integrate with their existing systems, ensuring seamless data flow and improved operational efficiency.
How does Deskhero's AI improve TalentFinder's response time?
Deskhero's AI generates suggested replies for common queries, which significantly reduces the time taken to respond to customers.
How does Deskhero's AI enhance TalentFinder's search results?
Deskhero's AI uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to provide more relevant and accurate search results.
How does TalentFinder use Deskhero's custom fields and structured data lists?
TalentFinder uses these features to organize their extensive database of talents. The AI capabilities allow for automatic categorization and tagging, making it easier to find specific talents when needed.
* This article provides an example of how a fictive company in the Casting industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
