Justice Guardians uses Deskhero's structured data lists and custom fields to organize their case files and client information. The AI capabilities of Deskhero analyze this data to provide insights and suggestions, helping the firm make informed decisions.
The firm uses Deskhero's ticket management system to handle client queries and requests. The AI analyzes previous tickets and suggests replies, significantly reducing the time taken to respond to clients and improving their overall experience.
Justice Guardians uses Deskhero's website scraping feature to gather information on the latest civil rights cases and rulings. The AI analyzes this data and updates the knowledge base, ensuring that the firm is always up-to-date with the latest developments in civil rights law.
With Deskhero's custom email domains and user groups, Justice Guardians ensures that all communication is organized and easily accessible. The firm also uses the kanban board to track the progress of their cases and tasks.
By integrating Deskhero's REST API, Justice Guardians has automated many of their processes, allowing their team to focus on more critical tasks.
How does Deskhero's AI help in case management?
Deskhero's AI analyzes the firm's case files and client information to provide insights and suggestions. This helps the firm make informed decisions and streamline their case management.
How does Deskhero's AI improve client services?
The AI analyzes previous tickets and suggests replies, significantly reducing the time taken to respond to clients. This improves the overall client experience.
Can Deskhero's AI analyze data from external websites?
Yes, Deskhero's website scraping feature can gather data from external websites. The AI can then analyze this data and update the knowledge base, ensuring that the firm is always up-to-date with the latest developments in civil rights law.
* This article provides an example of how a fictive company in the Civil Rights Law industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
