DetectiveAI Inc. uses Deskhero's structured data lists and custom fields to manage case information. This helps investigators to keep track of case details and updates, improving their productivity.
The firm takes advantage of Deskhero's AI capabilities to generate knowledge base articles from Word, PowerPoint, and PDF files. This automates the process of creating a comprehensive knowledge base, saving investigators valuable time.
Deskhero's AI also uses OpenAI Embeddings to find relevant content from previous tickets, knowledge base articles, and uploaded files. This enhances the search results, enabling investigators to find necessary information faster.
Through Deskhero's custom email domains and user groups, DetectiveAI Inc. maintains professional communication with clients. Clients can follow the progress of their cases using the kanban board feature.
The firm uses Deskhero's REST API to integrate the platform with other software tools they use, creating a seamless workflow.
How does Deskhero's AI improve the knowledge base?
Deskhero's AI generates knowledge base articles from Word, PowerPoint, and PDF files, automating the process of creating a comprehensive knowledge base. It also uses OpenAI Embeddings to find relevant content, enhancing the search results.
Can clients follow the progress of their cases?
Yes, clients can follow the progress of their cases using Deskhero's kanban board feature.
Can Deskhero be integrated with other software?
Yes, Deskhero's REST API allows the platform to be integrated with other software tools used in the company.
* This article provides an example of how a fictive company in the Criminal investigation activities industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
