Artistic Journey has a wide range of resources including art history books, artist biographies, and art technique manuals. They use Deskhero's AI to generate knowledge base articles from these resources, providing their customers with easy access to a wealth of information.
The company also uses Deskhero's AI for efficient ticket management. The AI uses OpenAI Embeddings from previous tickets to suggest relevant replies, reducing the workload of the support team and improving response times.
Artistic Journey uses Deskhero's website scraping feature to stay updated on art exhibitions, auctions, and events worldwide. The AI uses this data to enhance search results, ensuring customers are always informed about the latest happenings in the art world.
Additionally, the company uses the custom fields and user groups features to segment their customers based on their art preferences. This enables the AI to provide personalized suggestions and responses, enhancing the customer experience.
In conclusion, Deskhero's advanced AI capabilities have enabled Artistic Journey to provide high-quality, personalized helpdesk services, leading to increased customer loyalty and satisfaction.
How does Deskhero's AI assist in generating knowledge base articles?
Deskhero's AI can generate knowledge base articles from various resources like books, biographies, and manuals. This provides customers with easy access to a wealth of information.
How does Artistic Journey use Deskhero's website scraping feature?
Artistic Journey uses Deskhero's website scraping feature to stay updated on art exhibitions, auctions, and events worldwide. The AI uses this data to enhance search results.
How does Deskhero's AI provide personalized helpdesk services?
The company uses the custom fields and user groups features to segment their customers based on their art preferences. The AI then uses this data to provide personalized suggestions and responses.
* This article provides an example of how a fictive company in the Cultural Enrichment Programs industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
