SocialSphere Analytics manages multiple projects at any given time. Keeping track of these projects and ensuring their timely completion was a challenge. The implementation of Deskhero has significantly improved this situation. The kanban board feature allows SocialSphere to efficiently organize and track their projects.
The AI capabilities of Deskhero have been particularly beneficial in project management. The AI leverages OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files like project plans and reports. This helps in finding relevant content, which is then used to generate suggested actions and enhance project planning and execution.
Deskhero's AI also enhances the search results within the project management system. When a team member searches for project-related information, the AI uses the embeddings to find the most relevant content. This makes it easier for team members to find the information they need to effectively manage their projects.
SocialSphere also uses the user groups feature to assign team members to specific projects. This ensures that each project has a dedicated team and improves the efficiency and effectiveness of project management.
Overall, the use of Deskhero has not only improved the project management at SocialSphere Analytics but also enhanced the productivity and satisfaction of their team.
How does Deskhero's AI improve project management?
Deskhero's AI uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to find relevant content. This content is then used to generate suggested actions, which helps in enhancing project planning and execution.
How does Deskhero's AI enhance the search results within the project management system?
When a team member searches for project-related information, Deskhero's AI uses the embeddings to find the most relevant content. This ensures that the team member gets the most accurate and relevant results quickly and efficiently.
How does SocialSphere use the user groups feature?
SocialSphere uses the user groups feature to assign team members to specific projects. This ensures that each project has a dedicated team and improves the efficiency and effectiveness of project management.
* This article provides an example of how a fictive company in the Data Analysis of Social Sciences and Humanities industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
