ModernKitchens uses Deskhero's AI-powered ticket management system to automatically sort and assign tickets based on their priority and complexity. This not only saves time but also ensures that urgent issues are addressed promptly.
The company leverages Deskhero's AI capabilities to generate suggested replies. By utilizing OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files, Deskhero provides relevant and precise responses, thereby reducing response time and improving customer service quality.
Moreover, ModernKitchens uses Deskhero's AI-enhanced comprehensive search bar. This feature allows the support team to swiftly locate relevant information from a large pool of data, including previous tickets, knowledge base articles, and uploaded files.
ModernKitchens integrates Deskhero with their existing systems using the platform's REST API. This integration centralizes their customer support operations and enhances efficiency.
Finally, ModernKitchens uses Deskhero's AI capabilities to analyze customer feedback and identify areas for improvement. This insight helps the company to continuously refine their services and maintain high customer satisfaction.
How does Deskhero's AI capabilities improve ticket management at ModernKitchens?
Deskhero's AI capabilities enable ModernKitchens to automatically sort and assign tickets based on their priority and complexity. This saves time and ensures that urgent issues are addressed promptly.
How does Deskhero provide suggested replies at ModernKitchens?
Deskhero uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to generate relevant and precise suggested replies for ModernKitchens.
How does Deskhero's AI enhance the search function at ModernKitchens?
Deskhero's AI-enhanced comprehensive search bar allows ModernKitchens to swiftly locate relevant information from a large pool of data, including previous tickets, knowledge base articles, and uploaded files.
* This article provides an example of how a fictive company in the Design and installation services for kitchens industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
