Nuclear Innovations uses Deskhero's AI-powered comprehensive search bar to quickly find relevant information from their extensive database of knowledge base articles, previous tickets, and uploaded files. This enables their customer support team to provide accurate and timely responses to customer queries.
The company also uses Deskhero's AI capabilities to automatically generate knowledge base articles from word, powerpoint, pdf files. This significantly reduces the time and effort required to create and update their knowledge base, and ensures that it always contains the most up-to-date information.
Moreover, Nuclear Innovations uses Deskhero's AI capabilities to scrape data from their website and incorporate it into their knowledge base. This provides an additional source of information for their customer support team and enhances the comprehensiveness of their knowledge base.
Furthermore, the company uses Deskhero's user groups feature to ensure that the right people have access to the right information. The AI system uses the information in the user groups to provide more targeted and relevant search results.
Finally, Nuclear Innovations uses Deskhero's REST API to integrate the platform with their existing systems and workflows. This allows them to leverage the platform's AI capabilities in a seamless and efficient manner.
How does Deskhero's AI system generate knowledge base articles?
Deskhero's AI system can automatically generate knowledge base articles from word, powerpoint, pdf files. The system uses advanced machine learning algorithms to extract relevant information from these files and convert it into a structured knowledge base article.
How does Deskhero's AI system scrape data from websites?
Deskhero's AI system uses web scraping techniques to extract data from websites. The system can identify and extract relevant information from a website, and incorporate it into the knowledge base.
How does Nuclear Innovations use Deskhero's user groups feature?
Nuclear Innovations uses Deskhero's user groups feature to ensure that the right people have access to the right information. The AI system uses the information in the user groups to provide more targeted and relevant search results.
* This article provides an example of how a fictive company in the Design, Engineering and Installation Services Related to Radiation Equipment industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
