LingoMaster Services handles a large volume of translation projects daily, requiring a robust system to manage and track these projects. They use Deskhero's kanban board feature to visualize their workflow and keep track of all ongoing projects.
Deskhero's custom fields feature allows LingoMaster to categorize projects based on various factors like language pair, project size, or deadline. This helps in managing and prioritizing projects more efficiently.
The AI capabilities of Deskhero have greatly improved LingoMaster's project management. The AI uses OpenAI embeddings from previous tickets, knowledge base articles, and uploaded files to suggest best practices and solutions for common project issues.
Deskhero's comprehensive search bar and advanced AI capabilities have also improved the efficiency of LingoMaster's operations. The AI uses embeddings to enhance search results, enabling the team to find relevant content quickly and solve project issues promptly.
Finally, the REST API feature of Deskhero allows LingoMaster Services to integrate the platform with their existing project management systems, creating a seamless workflow and improving overall operational efficiency.
How does Deskhero's AI capabilities improve project management?
Deskhero's AI uses OpenAI embeddings from previous tickets, knowledge base articles, and uploaded files to suggest best practices and solutions for common project issues, improving the efficiency of project management.
How does Deskhero help in managing and prioritizing projects?
Deskhero's custom fields feature allows companies to categorize projects based on various factors like language pair, project size, or deadline. This helps in managing and prioritizing projects more efficiently.
Can Deskhero be integrated with existing project management systems?
Yes, Deskhero's REST API feature allows it to be integrated with existing project management systems, creating a seamless workflow and improving overall operational efficiency.
* This article provides an example of how a fictive company in the Document Translation Services industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
