BrightSmile uses Deskhero's structured data lists and custom fields to manage patient records and treatment details. This helps the clinic in providing personalized care to each patient.
Deskhero's advanced AI capabilities allow BrightSmile to leverage OpenAI Embeddings from previous tickets, knowledge base articles, uploaded files like policies/manuals/presentation and scraped website data. This helps in finding relevant content quickly and efficiently.
BrightSmile uses Deskhero's ticket management system to handle patient queries and complaints. The AI capabilities of Deskhero generate suggested replies based on the patient's query, which helps in providing quick and accurate responses.
Deskhero's comprehensive search bar and REST API enable BrightSmile to integrate the platform with their existing systems and search through the vast amount of data easily. This enhances the efficiency of their operations.
Finally, BrightSmile uses Deskhero's knowledge base to store and manage all their policies, manuals, and presentations. The AI capabilities of Deskhero help in generating articles from these files, which can be used to train new staff or for reference.
How does Deskhero help in managing patient records?
Deskhero provides structured data lists and custom fields that help in organizing and managing patient records effectively. It also has a comprehensive search bar that allows you to search through the data easily.
How does Deskhero's AI capabilities enhance customer support?
Deskhero's AI capabilities leverage OpenAI Embeddings from previous tickets, knowledge base articles, uploaded files and scraped website data to generate suggested replies to customer queries. This helps in providing quick and accurate responses.
Can Deskhero be integrated with existing systems?
Yes, Deskhero provides a REST API that allows it to be integrated with existing systems.
* This article provides an example of how a fictive company in the Documentation of Dental Treatment Records industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
