Emergency Aid Corp. uses Deskhero's AI capabilities to manage their aid requests and dispatch their resources more effectively. The AI system leverages OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to suggest the most appropriate responses and actions.
Deskhero's custom fields and structured data lists have enabled Emergency Aid Corp. to categorize and manage their aid requests more efficiently. The AI system uses this structured data to predict the urgency and needs of new tickets, helping them prioritize their resources and deliver aid more effectively.
The AI-powered comprehensive search bar has made it easier for Emergency Aid Corp.'s staff to find relevant information quickly. The AI system uses OpenAI Embeddings from the knowledge base and scraped website data to enhance search results, enabling them to make informed decisions faster.
Emergency Aid Corp. also uses Deskhero's REST API to integrate the platform with their existing systems. This has allowed them to leverage the AI capabilities of Deskhero across their entire operation, improving their overall efficiency and effectiveness.
Overall, Deskhero's advanced AI capabilities have significantly improved Emergency Aid Corp.'s aid delivery services. The platform has not only enhanced their operational efficiency but also saved lives by enabling them to respond to emergencies more effectively.
How does Deskhero's AI system manage aid requests?
Deskhero's AI system uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to suggest the most appropriate responses and actions for aid requests. It also uses structured data to predict the urgency and needs of new tickets.
How does Deskhero's AI system enhance search results?
Deskhero's AI system uses OpenAI Embeddings from the knowledge base and scraped website data to enhance search results. This enables staff to find relevant information quickly and make informed decisions faster.
Can Deskhero be integrated with existing systems?
Yes, Deskhero's REST API allows it to be integrated with existing systems. This enables organizations to leverage the AI capabilities of Deskhero across their entire operation.
* This article provides an example of how a fictive company in the Emergency response operations industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
