EnviroReg is responsible for tracking numerous environmental regulations and providing support to the public. They use Deskhero's advanced AI capabilities to manage these tasks efficiently.
The AI uses OpenAI Embeddings from previous tickets, knowledge base articles, uploaded files, and scraped website data to find relevant content. It then sends this content through OpenAI's ChatGPT to generate suggested replies to public inquiries, improving the agency's response time.
Deskhero's kanban board feature also helps EnviroReg track the progress of regulation development and implementation. The agency can create different stages on the board and move regulations between them as they progress, providing a clear visual overview of all regulations.
Furthermore, Deskhero's custom email domains feature allows EnviroReg to maintain a professional image in their communications. The agency can use their own domain in their support email, enhancing their credibility.
Overall, Deskhero's advanced AI capabilities and other features have greatly improved EnviroReg's regulation tracking and public support, helping them fulfill their responsibilities more effectively.
How does Deskhero's AI improve public support?
Deskhero's AI uses OpenAI Embeddings from previous tickets, knowledge base articles, uploaded files, and scraped website data to find relevant content. It then generates suggested replies to public inquiries, improving the agency's response time.
How does Deskhero help with regulation tracking?
Deskhero's kanban board feature allows EnviroReg to track the progress of regulation development and implementation. The agency can create different stages on the board and move regulations between them as they progress.
How does Deskhero enhance the agency's image?
Deskhero's custom email domains feature allows EnviroReg to use their own domain in their support email, enhancing their credibility and professionalism.
* This article provides an example of how a fictive company in the Environmental Law industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
