AI-Powered Knowledge Base for Enhanced Customer Education

Exchange Traded Funds (ETFs) - TradeWise *1

AI-Powered Knowledge Base for Enhanced Customer Education

TradeWise uses Deskhero's AI capabilities to generate knowledge base articles from word, powerpoint, pdf files. This feature has significantly reduced the time and effort required to create educational content.

The AI-powered comprehensive search bar of Deskhero helps TradeWise's customers to find the most relevant content from the knowledge base. This feature has improved the customer experience by making it easier for them to find the required information.

TradeWise uses the user groups feature of Deskhero to segment their customers based on their knowledge level about ETFs. This segmentation helps in providing personalized educational content to each user group.

Deskhero's custom email domains feature allows TradeWise to send educational content to their customers from their own branded email domain. This feature has helped in building trust and credibility among their customers.

Finally, the REST API of Deskhero allows TradeWise to integrate their existing systems with Deskhero, thereby creating a unified platform for all their customer education needs.

 

How does Deskhero's AI capabilities help in creating educational content?
Deskhero's AI capabilities generate knowledge base articles from word, powerpoint, pdf files. This significantly reduces the time and effort required to create educational content.

How does Deskhero's comprehensive search bar improve the customer experience?
Deskhero's comprehensive search bar is powered by AI, which helps customers to find the most relevant content from the knowledge base. This makes it easier for them to find the required information.

How does Deskhero's custom email domains feature help in building trust and credibility?
Deskhero's custom email domains feature allows companies to send emails from their own branded email domain. This helps in building trust and credibility among customers.

 

* This article provides an example of how a fictive company in the Exchange Traded Funds (ETFs) industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.