StayLonger Suites uses Deskhero's AI capabilities to analyze previous tickets, knowledge base articles, uploaded files like policies/manuals/presentations, and scraped website data. This helps the customer support team to quickly find relevant information and provide accurate responses to customer inquiries.
With Deskhero's custom fields and structured data lists, StayLonger Suites can categorize and manage customer inquiries more efficiently. This allows the customer support team to prioritize and respond to tickets based on their urgency and importance.
The AI-powered comprehensive search bar in Deskhero helps StayLonger Suites to quickly find relevant information from the vast amount of data. This significantly reduces the time spent on searching for information and increases the efficiency of the customer support team.
StayLonger Suites also uses Deskhero's REST API to integrate the platform with their existing systems. This ensures seamless data exchange between different systems and enhances the overall efficiency of their operations.
By leveraging Deskhero's advanced AI capabilities, StayLonger Suites has been able to improve their customer support, enhance guest satisfaction, and increase their operational efficiency.
How does Deskhero's AI capabilities help StayLonger Suites to provide quick and accurate responses?
Deskhero's AI capabilities analyze previous tickets, knowledge base articles, uploaded files, and scraped website data to find relevant information. This helps the customer support team to quickly provide accurate responses to customer inquiries.
How does Deskhero's custom fields and structured data lists enhance the efficiency of StayLonger Suites' customer support team?
With Deskhero's custom fields and structured data lists, StayLonger Suites can categorize and manage customer inquiries more efficiently. This allows the customer support team to prioritize and respond to tickets based on their urgency and importance.
How does Deskhero's REST API enhance the overall efficiency of StayLonger Suites' operations?
StayLonger Suites uses Deskhero's REST API to integrate the platform with their existing systems. This ensures seamless data exchange between different systems and enhances the overall efficiency of their operations.
* This article provides an example of how a fictive company in the Extended Stay Hotels industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
