ExtendedComfort Inns uses Deskhero's AI capabilities to generate knowledge base articles from Word, PowerPoint, PDF files, and scraped website data. This helps the hotel chain to maintain an up-to-date and accurate knowledge base, enhancing their customer support.
With Deskhero's kanban board, ExtendedComfort Inns can effectively manage the creation, review, and publication of knowledge base articles. This ensures that the knowledge base is always updated with the latest information.
The AI-powered comprehensive search bar in Deskhero helps ExtendedComfort Inns to quickly find relevant articles from the vast knowledge base. This significantly reduces the time spent on searching for information and increases the efficiency of the customer support team.
ExtendedComfort Inns also uses Deskhero's user groups feature to assign specific roles and responsibilities to different members of the customer support team. This ensures that the right person is always handling the right task, enhancing the overall efficiency of the team.
By leveraging Deskhero's advanced AI capabilities, ExtendedComfort Inns has been able to maintain an up-to-date and accurate knowledge base, enhance their customer support, and increase their operational efficiency.
How does Deskhero's AI capabilities help ExtendedComfort Inns to maintain an up-to-date and accurate knowledge base?
ExtendedComfort Inns uses Deskhero's AI capabilities to generate knowledge base articles from Word, PowerPoint, PDF files, and scraped website data. This helps the hotel chain to maintain an up-to-date and accurate knowledge base.
How does Deskhero's kanban board enhance the efficiency of ExtendedComfort Inns' knowledge base management?
With Deskhero's kanban board, ExtendedComfort Inns can effectively manage the creation, review, and publication of knowledge base articles. This ensures that the knowledge base is always updated with the latest information.
How does Deskhero's user groups feature enhance the overall efficiency of ExtendedComfort Inns' customer support team?
ExtendedComfort Inns uses Deskhero's user groups feature to assign specific roles and responsibilities to different members of the customer support team. This ensures that the right person is always handling the right task, enhancing the overall efficiency of the team.
* This article provides an example of how a fictive company in the Extended Stay Hotels industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
