Improving Knowledge Management with Deskhero's AI Capabilities

Fiberglass insulation - InsulPro Inc. *1

Improving Knowledge Management with Deskhero's AI Capabilities

InsulPro Inc. has a vast amount of information spread across different platforms - from product manuals to troubleshooting guides. The company uses Deskhero's AI capabilities to consolidate this information and make it easily accessible to their employees.

Deskhero's AI uses OpenAI Embeddings to understand the content of various documents, whether they are word documents, powerpoint presentations, or PDF files. It then categorizes this information and makes it searchable through a comprehensive search bar. This allows InsulPro's employees to quickly find the information they need, thereby increasing their productivity.

Deskhero's AI also generates knowledge base articles from these documents. These articles serve as a single source of truth for InsulPro's employees, reducing confusion and enhancing internal communication.

Furthermore, InsulPro uses Deskhero's REST API to integrate the platform with their existing systems. This allows their employees to access all the necessary information from a single platform, further improving their efficiency.

By leveraging Deskhero's advanced AI capabilities, InsulPro Inc. has been able to improve their knowledge management process, enhance internal communication, and increase operational efficiency.

 

How does Deskhero's AI categorize information?
Deskhero's AI uses OpenAI Embeddings to understand the content of various documents. It then categorizes this information based on its understanding.

How does Deskhero's AI generate knowledge base articles?
Deskhero's AI uses the embeddings to understand the content of various documents and generates knowledge base articles based on this understanding.

Can Deskhero be integrated with existing systems?
Yes, Deskhero provides a REST API that allows you to integrate the platform with your existing systems.

 

* This article provides an example of how a fictive company in the Fiberglass insulation industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.