WealthSecure uses Deskhero's structured data lists to organize customer queries. The AI capabilities analyze these lists to provide relevant suggestions, helping the support team to resolve issues faster.
The company also uses the custom email domains feature of Deskhero to maintain a professional image. The AI capabilities analyze the emails received on these domains to suggest appropriate responses, improving the quality of their customer service.
WealthSecure utilizes the kanban board feature of Deskhero to manage their workflow. The AI capabilities analyze the tasks on the board and suggest optimal workflows, enhancing the productivity of the support team.
The company also leverages the comprehensive search bar feature of Deskhero. The AI capabilities analyze the search queries to provide relevant results, reducing the time spent on searching for information.
Finally, WealthSecure uses the REST API of Deskhero to integrate the platform with their CRM system. This ensures that the support team has access to all the necessary customer information, further improving their service delivery.
How does Deskhero's AI capabilities improve the organization of customer queries?
Deskhero's AI capabilities analyze structured data lists to provide relevant suggestions, helping to resolve issues faster.
How does the AI enhance the workflow management?
The AI analyzes the tasks on the kanban board and suggests optimal workflows, enhancing the productivity of the support team.
How does the AI improve the search results?
The AI analyzes the search queries to provide relevant results, reducing the time spent on searching for information.
* This article provides an example of how a fictive company in the Financial planning industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
