Target Precision Ammunition has an extensive knowledge base that includes manuals, policies, and presentations. Managing this knowledge base and finding relevant information was a challenge until they adopted Deskhero.
Deskhero's advanced AI capabilities leverage OpenAI Embeddings from the knowledge base to find relevant content. This feature has significantly improved the efficiency of Target Precision Ammunition's customer support services.
The AI-powered comprehensive search bar provided by Deskhero has made it easier for the support team to find relevant information from the knowledge base. The suggested replies generated by the AI have also reduced the time taken to respond to customer queries.
Additionally, Deskhero's feature of generating knowledge base articles from Word, PowerPoint, and PDF files has streamlined the management of Target Precision Ammunition's knowledge base.
Overall, Deskhero's advanced AI capabilities have transformed Target Precision Ammunition's knowledge base management, improving their response times and customer satisfaction.
How has Deskhero's AI capabilities improved Target Precision Ammunition's knowledge base management?
Deskhero's AI capabilities have improved Target Precision Ammunition's knowledge base management by finding relevant content, enhancing search results, and generating knowledge base articles from various file formats.
How does Deskhero's AI capabilities find relevant content from the knowledge base?
Deskhero's AI capabilities leverage OpenAI Embeddings from the knowledge base to find relevant content.
What other features of Deskhero has Target Precision Ammunition found useful?
Target Precision Ammunition has found Deskhero's comprehensive search bar and the ability to generate knowledge base articles from various file formats particularly useful.
* This article provides an example of how a fictive company in the Firearms and Ammunition industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
