Marine Masters has a large collection of documents, including manuals, policies, and presentations, which form their knowledge base. However, managing this vast knowledge base was a challenging task for them. With Deskhero's advanced AI capabilities, they can now structure their data lists, create custom fields, and manage their knowledge base more effectively.
Deskhero's AI capabilities leverage OpenAI Embeddings from previous tickets, knowledge base articles, uploaded files, and scraped website data to find relevant content. This feature has made it easier for Marine Masters to locate specific information within their vast knowledge base.
The AI-powered comprehensive search bar of Deskhero has also improved the efficiency of Marine Masters' knowledge management. They can now find the required information from their knowledge base in seconds, which has saved them a significant amount of time.
Marine Masters also uses Deskhero's REST API to integrate the platform with their existing systems. This integration has further enhanced their knowledge management and improved their overall operational efficiency.
Overall, Deskhero's advanced AI capabilities have transformed Marine Masters' knowledge management. They are now able to manage their vast knowledge base more effectively and efficiently, which has improved their operational efficiency.
How has Deskhero improved Marine Masters' knowledge management?
Deskhero's advanced AI capabilities, including structured data lists, custom fields, and a comprehensive search bar, have made it easier for Marine Masters to manage their vast knowledge base.
How does Deskhero integrate with Marine Masters' existing systems?
Marine Masters uses Deskhero's REST API to integrate the platform with their existing systems, further enhancing their knowledge management.
How has Deskhero enhanced the efficiency of Marine Masters' knowledge management?
Deskhero's AI capabilities leverage OpenAI Embeddings to find relevant content quickly, saving a significant amount of time and enhancing the overall efficiency of Marine Masters' knowledge management.
* This article provides an example of how a fictive company in the Fishing Boat Building industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
