TreeLife Consultancy communicates with a large number of clients via email. Managing these communications was becoming increasingly complex and time-consuming. They turned to Deskhero for its advanced AI capabilities and email management features.
Deskhero's AI system uses OpenAI Embeddings from previous emails, tickets, and the knowledge base to generate suggested replies. This has significantly reduced the time TreeLife's support team spends on each email and improved their response times.
The custom email domains feature allows TreeLife to maintain a consistent brand image in their communications. The structured data lists and user groups features also help them organize their emails and manage their client communications more effectively.
Furthermore, TreeLife uses Deskhero's REST API to integrate the platform with their existing email system, further streamlining their operations.
By leveraging Deskhero's AI capabilities, TreeLife Consultancy has been able to manage their client communications more efficiently, improve their response times, and maintain a consistent brand image in their emails.
How does Deskhero's AI system help with email management?
Deskhero's AI system uses OpenAI Embeddings from previous emails, tickets, and the knowledge base to generate suggested replies. This reduces the time spent on each email and improves response times.
What is the custom email domains feature?
The custom email domains feature allows you to use your own domain for your emails, helping you maintain a consistent brand image in your communications.
Can Deskhero be integrated with existing email systems?
Yes, Deskhero has a REST API that allows it to be integrated with your existing email system.
* This article provides an example of how a fictive company in the Forestry Consulting Services industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
