ChickenSafe receives a multitude of customer inquiries every day. With Deskhero's tickets management feature and custom email domains, they can efficiently handle these inquiries and ensure every customer receives a prompt response.
Deskhero's advanced AI capabilities have played a key role in improving ChickenSafe's helpdesk services. The AI uses OpenAI embeddings from previous tickets, knowledge base articles, and uploaded files to find relevant content and generate suggested replies. This feature has drastically reduced ChickenSafe's response time.
ChickenSafe's support team also utilizes Deskhero's AI-powered comprehensive search bar to quickly find relevant information from their extensive database. This feature has not only improved the team's productivity but also ensured customers receive accurate and timely responses.
Deskhero's AI capabilities have also assisted ChickenSafe in creating a robust knowledge base. The AI can generate articles from word, PowerPoint, PDF files, and even scrape data from the company's website. This feature has simplified the process of keeping their knowledge base up-to-date and comprehensive.
Overall, Deskhero's advanced AI capabilities have significantly improved ChickenSafe's helpdesk services, reduced response time, and enhanced customer satisfaction.
How does Deskhero's AI improve ChickenSafe's helpdesk services?
Deskhero's AI uses OpenAI embeddings to find relevant content from various sources and generate suggested replies. This feature has drastically reduced ChickenSafe's response time, thereby improving their helpdesk services.
How does ChickenSafe use Deskhero's AI to create their knowledge base?
Deskhero's AI can generate knowledge base articles from word, PowerPoint, PDF files, and even scrape data from ChickenSafe's website. This feature has simplified the process of keeping their knowledge base up-to-date and comprehensive.
How does Deskhero's comprehensive search bar assist ChickenSafe's support team?
Deskhero's comprehensive search bar uses AI to quickly find relevant information from ChickenSafe's extensive database. This feature has improved the productivity of their support team and ensured customers receive accurate and timely responses.
* This article provides an example of how a fictive company in the Fresh Poultry Preservation industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
