Artistic Minds uses Deskhero's structured data lists to organize their customer queries. The AI capabilities of Deskhero help in automatically sorting these queries based on their priority and category, ensuring efficient handling of customer requests.
The firm also leverages Deskhero's custom email domains feature to maintain a professional image in their customer interactions. The AI system enhances this feature by automatically generating personalized responses based on the customer's query and history, improving the overall customer experience.
Artistic Minds utilizes Deskhero's comprehensive search bar to quickly find relevant information. The AI system enhances the search results by using OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files, providing more accurate and relevant information.
By leveraging Deskhero's advanced AI capabilities, Artistic Minds generates suggested replies to customer queries. This not only reduces the response time but also improves the quality of their customer support.
Finally, Artistic Minds uses Deskhero's REST API to integrate the platform with their existing systems. This seamless integration has helped them maintain a unified workflow and further improve their customer interaction.
How does Deskhero's AI system sort customer queries?
Deskhero's AI system uses OpenAI Embeddings to analyze the priority and category of each customer query. It then automatically sorts the queries accordingly.
How does Deskhero's AI system generate personalized responses?
Deskhero's AI system uses OpenAI Embeddings to understand the customer's query and history. It then generates personalized responses based on this understanding.
How does Deskhero enhance the search results?
Deskhero's AI system uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to enhance the search results. This provides more accurate and relevant information.
* This article provides an example of how a fictive company in the Graphic design industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
