Golden Grains Corp. has a vast knowledge base comprising of various resources such as policies, manuals, presentations, and more. However, making this information easily accessible to customers was a challenge. Deskhero's AI capabilities provided the perfect solution.
With Deskhero, Golden Grains Corp. was able to structure its data lists and create custom fields. This made the information more organized and easily searchable.
Deskhero's AI capabilities were used to analyze the knowledge base articles, uploaded files, and other resources to enhance the search results. This ensured that customers could easily find the information they were looking for.
The AI-powered search bar of Deskhero provided quick access to relevant information, boosting customer self-service. This not only reduced the workload of the customer support team but also resulted in higher customer satisfaction.
By leveraging Deskhero's AI capabilities, Golden Grains Corp. was able to enhance its knowledge base, improve information accessibility, and boost customer self-service.
How did Deskhero help Golden Grains Corp. in enhancing its knowledge base?
With Deskhero, Golden Grains Corp. was able to structure its data lists and create custom fields, making the information more organized and easily searchable. The AI capabilities of Deskhero were used to analyze the knowledge base articles and other resources to enhance the search results.
How did Deskhero improve customer self-service at Golden Grains Corp.?
The AI-powered search bar of Deskhero provided quick access to relevant information, boosting customer self-service. This not only reduced the workload of the customer support team but also resulted in higher customer satisfaction.
What were the overall benefits of using Deskhero for Golden Grains Corp.?
By leveraging Deskhero's AI capabilities, Golden Grains Corp. was able to enhance its knowledge base, improve information accessibility, and boost customer self-service.
* This article provides an example of how a fictive company in the Growing of oilseeds industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
