GammaTrust Financial Services, a hedge fund and private equity fund management service, was seeking a solution to improve their client education and engagement. They chose Deskhero for its advanced AI capabilities and comprehensive knowledge base features.
Deskhero's AI capabilities allowed GammaTrust to generate knowledge base articles from Word, PowerPoint, and PDF files. This automated process saved the firm significant time and resources, allowing them to focus on creating high-quality content for their clients.
The firm also used Deskhero's advanced search capabilities to provide clients with quick and accurate access to relevant information. This feature, powered by OpenAI Embeddings, significantly improved the client's experience with the knowledge base.
Deskhero's REST API allowed GammaTrust to seamlessly integrate the platform with their existing systems, ensuring a smooth transition for both the firm and their clients.
By leveraging Deskhero's AI capabilities, GammaTrust Financial Services was able to enhance their knowledge base, improving client education and engagement.
How does Deskhero's AI capabilities help in improving the knowledge base?
Deskhero's AI capabilities allow firms to generate knowledge base articles from Word, PowerPoint, and PDF files. This automated process saves significant time and resources, allowing firms to focus on creating high-quality content.
How does Deskhero's advanced search capabilities improve the client's experience with the knowledge base?
Deskhero's advanced search capabilities, powered by OpenAI Embeddings, provide clients with quick and accurate access to relevant information, significantly improving their experience with the knowledge base.
How does Deskhero's REST API benefit firms?
Deskhero's REST API allows firms to seamlessly integrate the platform with their existing systems, ensuring a smooth transition for both the firm and their clients.
* This article provides an example of how a fictive company in the Hedge Funds and Private Equity Funds Management Services industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
