ElegantSpaces Co. receives a large volume of customer queries and requests daily. With Deskhero's kanban board feature, they can effectively manage these requests and track their progress.
The AI capabilities of Deskhero analyze the content of the requests and suggest relevant replies based on previous tickets, knowledge base articles, uploaded files, and scraped website data. This not only improves the productivity of the support team but also ensures that the customers receive accurate and timely responses.
Deskhero's AI-powered search bar allows ElegantSpaces Co.'s support team to quickly find relevant information from the vast amount of data available. This significantly reduces the time spent on searching for information and increases the productivity of the team.
ElegantSpaces Co. also uses Deskhero's REST API to integrate the platform with their project management system. This allows them to manage their operations more effectively and ensure that all customer requests are handled efficiently.
By leveraging Deskhero's advanced AI capabilities, ElegantSpaces Co. has significantly streamlined their operations, improved their helpdesk services and increased their productivity.
How does Deskhero's AI capabilities improve our helpdesk services?
Deskhero's AI capabilities analyze the content of the requests and suggest relevant replies based on previous tickets, knowledge base articles, uploaded files, and scraped website data. This ensures that the customers receive accurate and timely responses.
Can we integrate Deskhero with our project management system?
Yes, Deskhero provides a REST API that allows you to integrate the platform with your project management system.
How does Deskhero's AI-powered search bar increase our productivity?
Deskhero's AI-powered search bar allows your support team to quickly find relevant information from the vast amount of data available, reducing the time spent on searching for information and increasing the productivity of the team.
* This article provides an example of how a fictive company in the Home Decor Agents industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
