NextStep Careers uses Deskhero's structured data lists and custom fields to manage the large amount of data they handle daily. This includes details about job seekers, employers, job vacancies, and placements. Deskhero's advanced AI capabilities analyze this data to provide insights that assist NextStep Careers in making informed decisions.
With Deskhero's custom email domains and user groups, NextStep Careers can maintain a professional image while ensuring that the right team members are involved in each support ticket. The AI-powered ticket management system helps prioritize tickets based on urgency and relevance, improving response times and customer satisfaction.
Deskhero's knowledge base is a valuable resource for NextStep Careers. The AI capabilities automatically generate articles from uploaded files like policies, manuals, and presentations, making it easy for the support team to find and share information. The AI also enhances search results, making it faster and easier to find relevant content.
The website scraping feature of Deskhero allows NextStep Careers to stay updated with the latest industry trends and job postings. The AI capabilities analyze this data and use it to improve the suggestions provided by the ChatGPT, making the support team more effective and efficient.
Finally, NextStep Careers uses Deskhero's REST API to integrate the platform with their existing systems. This allows them to leverage the AI capabilities of Deskhero across their entire operation, enhancing their overall efficiency and effectiveness.
How does Deskhero's AI capabilities improve the efficiency of NextStep Careers?
Deskhero's AI capabilities analyze the large amount of data handled by NextStep Careers to provide insights and suggestions. This helps the support team prioritize tickets, find relevant content faster, and stay updated with the latest industry trends.
How does Deskhero's knowledge base benefit NextStep Careers?
Deskhero's knowledge base is a valuable resource for NextStep Careers. The AI capabilities automatically generate articles from uploaded files, making it easy for the support team to find and share information. The AI also enhances search results, making it faster and easier to find relevant content.
Can NextStep Careers integrate Deskhero with their existing systems?
Yes, NextStep Careers can use Deskhero's REST API to integrate the platform with their existing systems. This allows them to leverage the AI capabilities of Deskhero across their entire operation.
* This article provides an example of how a fictive company in the Job Placement and Retention Services industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
