JusticePen Legal Writing has a vast collection of legal documents, which they manage using Deskhero. The platform's AI capabilities allow them to automatically generate knowledge base articles from their Word, PowerPoint, and PDF files, making it easier for their team to find and use relevant documents.
The AI also enhances JusticePen's client support. It uses OpenAI embeddings from previous tickets and knowledge base articles to suggest replies, ensuring that clients receive consistent, high-quality responses in a timely manner.
JusticePen uses Deskhero's comprehensive search bar, enhanced by AI, to quickly find relevant information in their document collection. The AI uses embeddings from their knowledge base, uploaded files, and scraped website data to deliver highly relevant search results.
Deskhero's custom fields and structured data lists help JusticePen organize their work and manage their projects. Combined with the AI's ability to identify relevant content, this makes it much easier for them to keep track of their progress and meet their deadlines.
Overall, Deskhero's advanced AI capabilities have helped JusticePen Legal Writing improve their document management, provide better client support, and work more efficiently.
How does Deskhero's AI improve document management?
Deskhero's AI can automatically generate knowledge base articles from Word, PowerPoint, and PDF files, making it easier to find and use relevant documents.
How does Deskhero's AI enhance client support?
The AI uses OpenAI embeddings from previous tickets and knowledge base articles to suggest replies, ensuring consistent, high-quality responses.
How does Deskhero help manage projects?
Deskhero's custom fields and structured data lists, combined with the AI's ability to identify relevant content, make it easier to manage projects and track progress.
* This article provides an example of how a fictive company in the Judicial Writing & Research industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
