LawScribe Judicial Services manages a large number of case files and legal documents. They use Deskhero's AI capabilities to automatically generate knowledge base articles from their Word, PowerPoint, and PDF files, simplifying their document management process.
Deskhero's AI also improves LawScribe's client communication. It uses OpenAI embeddings from previous tickets and knowledge base articles to suggest replies, ensuring that clients receive consistent, high-quality responses quickly.
LawScribe uses Deskhero's comprehensive search bar, enhanced by AI, to expedite their research process. The AI uses embeddings from their knowledge base, uploaded files, and scraped website data to deliver highly relevant search results, enabling them to find necessary information swiftly and accurately.
Deskhero's custom fields and structured data lists help LawScribe organize their work and manage their cases. This, combined with the AI's ability to identify relevant content, makes it much easier for them to track their progress and meet their deadlines.
Overall, Deskhero's advanced AI capabilities have helped LawScribe Judicial Services improve their case management, speed up their research process, and provide better client service.
How does Deskhero's AI improve case management?
Deskhero's AI can automatically generate knowledge base articles from Word, PowerPoint, and PDF files, simplifying the document management process and making it easier to find relevant case files.
How does Deskhero's AI enhance client communication?
The AI uses OpenAI embeddings from previous tickets and knowledge base articles to suggest replies, ensuring consistent, high-quality responses.
How does Deskhero help manage cases?
Deskhero's custom fields and structured data lists, combined with the AI's ability to identify relevant content, make it easier to manage cases and track progress.
* This article provides an example of how a fictive company in the Judicial Writing & Research industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
