Harbor Lease uses Deskhero's kanban board feature to manage their operations. The AI leverages OpenAI Embeddings from previous tickets, knowledge base articles, uploaded files, and scraped website data to suggest optimal workflows.
These suggestions help Harbor Lease to prioritize tasks, assign them to the right team members, and track their progress. This has significantly improved their operational efficiency and reduced the time taken to resolve customer queries.
Harbor Lease also uses Deskhero's custom email domains feature to manage communication with customers. The AI uses OpenAI Embeddings to suggest replies, helping the team to respond to emails quickly and accurately.
The AI-powered comprehensive search bar further enhances Harbor Lease's operational efficiency. It provides enhanced search results, helping the team to find relevant information quickly and easily.
Finally, Harbor Lease uses Deskhero's REST API to integrate the platform with their existing systems, ensuring a seamless workflow and improved productivity.
How does the AI-powered workflow management work?
The AI leverages OpenAI Embeddings from previous tickets, knowledge base articles, uploaded files, and scraped website data to suggest optimal workflows. These suggestions help to prioritize tasks, assign them to the right team members, and track their progress.
What is the benefit of using custom email domains in Deskhero?
Custom email domains allow you to manage communication with customers. The AI uses OpenAI Embeddings to suggest replies, helping the team to respond to emails quickly and accurately.
How does the comprehensive search bar enhance operational efficiency?
The search bar uses AI to provide enhanced search results, helping the team to find relevant information quickly and easily.
* This article provides an example of how a fictive company in the Leasing of Motorboats industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
