AquaClean Maintenance has a vast repository of technical manuals, policies, and presentations. Using Deskhero's advanced AI capabilities, they can convert these resources into a comprehensive knowledge base, making it easier for both their support team and customers to find relevant information.
Deskhero's AI uses OpenAI embeddings from previous tickets, knowledge base articles, and uploaded files to generate knowledge base articles. This feature allows AquaClean Maintenance to keep their knowledge base up-to-date and relevant, improving their service quality.
The AI also enhances the company's search results by leveraging data from the company's website and other resources. This feature reduces the time customers spend looking for information, improving their overall experience.
AquaClean Maintenance also uses Deskhero's structured data lists and custom fields to organize their customer base. This feature allows them to provide personalized service and improve their customer relationship management.
In summary, Deskhero's AI capabilities have significantly improved AquaClean Maintenance's knowledge base generation and customer support, leading to higher customer satisfaction and operational efficiency.
How does Deskhero's AI help generate the knowledge base at AquaClean Maintenance?
Deskhero's AI uses OpenAI embeddings from previous tickets, knowledge base articles, and uploaded files to generate comprehensive and relevant knowledge base articles, keeping the knowledge base up-to-date and improving service quality.
How does Deskhero's AI enhance the company's search results?
Deskhero's AI leverages data from the company's website and other resources to generate comprehensive and relevant search results, reducing the time customers spend looking for information.
How does AquaClean Maintenance use Deskhero's structured data lists and custom fields?
AquaClean Maintenance uses Deskhero's structured data lists and custom fields to organize their customer base, allowing them to provide personalized service and improve their customer relationship management.
* This article provides an example of how a fictive company in the Maintenance and Repair of Dishwashers industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
