CrystalClear Waters Inc. communicates with thousands of customers daily, through various channels such as email, phone, and social media. Managing these communications was a challenge, as it required tracking and responding to a large volume of messages.
Deskhero's AI capabilities have streamlined CrystalClear's customer communication. The AI uses OpenAI Embeddings to understand customer queries and generate suggested replies. This has reduced the time taken to respond to customer queries and improved the accuracy of the responses.
The custom email domains feature allows CrystalClear to manage all their customer communication from one platform. This has made it easier to track and respond to customer queries, improving the efficiency of their customer support.
Deskhero's REST API has also been beneficial for CrystalClear. It allows the company to integrate Deskhero with their existing systems, such as their CRM and ERP systems. This has made it easier to manage customer data and communication.
Overall, Deskhero's advanced AI capabilities have greatly improved CrystalClear's customer communication, enhancing customer satisfaction.
How does Deskhero's AI improve customer communication?
Deskhero's AI uses OpenAI Embeddings to understand customer queries and generate suggested replies. This reduces the time taken to respond to customer queries and improves the accuracy of the responses.
What is the custom email domains feature?
The custom email domains feature allows you to manage all your customer communication from one platform. This makes it easier to track and respond to customer queries.
What is the REST API?
The REST API allows you to integrate Deskhero with your existing systems, such as your CRM and ERP systems. This makes it easier to manage customer data and communication.
* This article provides an example of how a fictive company in the Manufacture of bottled water industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
