FabricTech Solutions uses Deskhero's AI capabilities to manage user groups effectively. The AI analyzes user behavior and suggests relevant user groups, improving the efficiency of the helpdesk services.
The company also uses Deskhero's AI to customize fields based on the needs of the customers. The AI analyzes customer queries and suggests relevant custom fields, making it easier for the support team to address customer issues.
Furthermore, FabricTech Solutions uses the AI-enhanced search bar to quickly find relevant information. The AI uses OpenAI Embeddings from various sources to enhance search results, making it easier for the support team to find the necessary information and resolve customer issues quickly.
Additionally, the company uses Deskhero's REST API to integrate the platform with their existing systems, further enhancing their helpdesk capabilities.
Overall, Deskhero's advanced AI capabilities have significantly improved FabricTech Solutions' helpdesk services, leading to better service delivery and improved customer experience.
How does the AI manage user groups?
The AI analyzes user behavior and suggests relevant user groups, improving the efficiency of the helpdesk services.
How does the AI customize fields?
The AI analyzes customer queries and suggests relevant custom fields, making it easier for the support team to address customer issues.
How does the AI-enhanced search bar work?
The AI uses OpenAI Embeddings from various sources to enhance search results, making it easier to find relevant information.
* This article provides an example of how a fictive company in the Manufacture of knitted fabrics industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
