SkinStyle receives a high volume of customer inquiries every day. With Deskhero's ticket management system and AI capabilities, these inquiries are efficiently organized and handled. The AI uses OpenAI Embeddings from previous tickets, knowledge base articles, and uploaded files to generate suggested replies, reducing the response time and increasing customer satisfaction.
The AI also enhances the search results in the knowledge base. When customers search for information, the AI provides the most relevant articles, reducing the number of tickets generated.
Deskhero's custom email domains feature allows SkinStyle to maintain their brand identity in their customer interactions. This has helped in building trust with their customers.
SkinStyle also uses Deskhero's REST API to integrate with their CRM system. This seamless integration ensures that the customer service team has all the necessary information at their fingertips.
With Deskhero's AI capabilities, SkinStyle has been able to revolutionize their customer service. The AI not only helps in managing tickets but also in providing quick and accurate responses, leading to higher customer satisfaction.
How has Deskhero's AI capabilities improved SkinStyle's customer service?
Deskhero's AI capabilities have helped SkinStyle in efficiently managing tickets, providing quick and accurate responses, and enhancing search results in the knowledge base. This has led to higher customer satisfaction.
How does Deskhero's custom email domains feature help SkinStyle?
The custom email domains feature allows SkinStyle to maintain their brand identity in their customer interactions. This has helped in building trust with their customers.
How does SkinStyle use Deskhero's REST API?
SkinStyle uses Deskhero's REST API to integrate with their CRM system. This seamless integration ensures that the customer service team has all the necessary information at their fingertips.
* This article provides an example of how a fictive company in the Manufacture of leather clothing industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
