Canvas Creations Co. has multiple teams working on different aspects of their business - from design and production to marketing and customer support. With so many teams, it was challenging to maintain effective communication and collaboration.
The company uses Deskhero's user groups feature to organize their teams. However, finding relevant information across different teams was still a challenge. That's where Deskhero's advanced AI capabilities come in.
Deskhero's AI leverages OpenAI Embeddings from all data sources - tickets, knowledge base articles, uploaded files, and scraped website data. The AI system uses these embeddings to enhance the search results in the comprehensive search bar. This makes it easier for teams to find relevant information from other teams, improving communication and collaboration.
The AI system also generates suggested replies based on the search results. This helps teams quickly respond to queries from other teams, further improving collaboration.
Overall, Deskhero's advanced AI capabilities have significantly improved internal communication and collaboration at Canvas Creations Co. Teams can now easily find relevant information and quickly respond to queries, leading to improved efficiency and productivity.
How does Deskhero's AI system enhance search results?
Deskhero's AI system uses OpenAI Embeddings from all data sources - tickets, knowledge base articles, uploaded files, and scraped website data - to enhance the search results in the comprehensive search bar. This makes it easier to find relevant information.
How does Deskhero's AI system improve communication and collaboration?
By enhancing search results, Deskhero's AI system makes it easier for teams to find relevant information from other teams. The AI system also generates suggested replies based on the search results, helping teams quickly respond to queries from other teams. This improves communication and collaboration among teams.
How has Deskhero's AI system improved Canvas Creations Co.'s efficiency and productivity?
By improving communication and collaboration among teams, Deskhero's AI system has led to improved efficiency and productivity at Canvas Creations Co. Teams can now easily find relevant information and quickly respond to queries, reducing delays and improving workflow.
* This article provides an example of how a fictive company in the Manufacturing art prints on paper or canvas industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
