Therapy Connect uses Deskhero's user groups feature to categorize their clients based on their therapy needs. This helps the therapists to provide personalized care to each client group.
The company uses Deskhero's custom email domains for all their client communication. This not only gives a professional touch to their emails but also helps in organizing the communication.
Therapy Connect leverages Deskhero's kanban board to manage their therapy sessions. The therapists can easily track the progress of each session and plan their schedule accordingly.
The company also uses Deskhero's knowledge base feature to create a repository of therapy materials. The AI-powered solution generates articles from word, powerpoint, pdf files, and even scrapes relevant information from the web, providing a rich source of reference material for the therapists.
Finally, Therapy Connect uses Deskhero's advanced AI capabilities to handle client queries. The AI system analyzes previous tickets and knowledge base articles to generate suggested replies, significantly improving the response efficiency.
How does Therapy Connect use Deskhero's user groups feature?
Therapy Connect uses Deskhero's user groups feature to categorize their clients based on their therapy needs, helping the therapists to provide personalized care.
How does Deskhero's kanban board help Therapy Connect?
Deskhero's kanban board helps Therapy Connect to manage their therapy sessions, track the progress of each session, and plan their schedule.
How does Deskhero's AI capabilities help in handling client queries?
Deskhero's AI system analyzes previous tickets and knowledge base articles to generate suggested replies, significantly improving the response efficiency.
* This article provides an example of how a fictive company in the Mental Health Counseling/Therapy industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
