DealDynamics uses Deskhero's AI capabilities to manage their vast knowledge base, which includes articles generated from various file types and scraped website data. The AI uses OpenAI Embeddings from this data to find relevant content, which is then used to generate suggested replies, greatly improving the speed and accuracy of client communication.
The custom email domains feature allows DealDynamics to maintain a professional image in their client communication. Combined with the AI-enhanced comprehensive search bar, this feature enables the firm to respond to client queries quickly and accurately.
Deskhero's user groups feature allows DealDynamics to create specific groups for different teams, improving internal communication. The kanban board provides a visual overview of tasks, aiding in efficient project management.
Through the REST API, DealDynamics integrates Deskhero with their existing systems, creating a seamless workflow. This integration also allows for the automation of certain tasks, freeing up staff to focus on more complex issues.
Overall, Deskhero's advanced AI capabilities have helped DealDynamics enhance their client communication and improve operational efficiency.
How does Deskhero's AI improve client communication at DealDynamics?
Deskhero's AI uses OpenAI Embeddings from the firm's knowledge base to find relevant content. This content is then used to generate suggested replies, greatly improving the speed and accuracy of client communication.
How does Deskhero improve project management at DealDynamics?
Deskhero's user groups feature and kanban board aid in efficient project management by improving internal communication and providing a visual overview of tasks.
Can DealDynamics integrate Deskhero with their existing systems?
Yes, through Deskhero's REST API, DealDynamics can integrate the platform with their existing systems, creating a seamless workflow.
* This article provides an example of how a fictive company in the Mergers & Acquisitions (M&A) Advisory Services industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
