DairyDepot Processing has a vast knowledge base consisting of articles, manuals, policies, and presentations. Before implementing Deskhero, finding relevant information from this vast repository was a daunting task. With Deskhero's comprehensive search bar powered by AI, the information is now just a search away.
The AI in Deskhero uses OpenAI Embeddings from the knowledge base articles, uploaded files, and scraped website data to enhance the search results. This has made it easier for the support team to find the required information quickly and accurately.
Deskhero's AI also generates knowledge base articles from word, powerpoint, pdf files. This has significantly reduced the time and effort required to update the knowledge base. The AI ensures that the knowledge base is always up-to-date and comprehensive.
The AI capabilities of Deskhero have not only improved the accessibility of the knowledge base but also its usability. The AI suggests relevant articles based on the query, making it easier for the support team to resolve issues.
Overall, Deskhero has revolutionized the way DairyDepot Processing manages its knowledge base. The advanced AI capabilities have made the knowledge base more efficient and user-friendly.
How has Deskhero improved the accessibility of the knowledge base at DairyDepot Processing?
Deskhero's comprehensive search bar powered by AI has made it easier to find relevant information from the vast knowledge base. The AI uses OpenAI Embeddings to enhance the search results, making the knowledge base more accessible.
How does Deskhero update the knowledge base at DairyDepot Processing?
Deskhero's AI generates knowledge base articles from word, powerpoint, pdf files. This reduces the time and effort required to update the knowledge base and ensures that it is always comprehensive and up-to-date.
How has Deskhero improved the usability of the knowledge base at DairyDepot Processing?
Deskhero's AI suggests relevant articles based on the query, making it easier for the support team to resolve issues. This has improved the usability of the knowledge base.
* This article provides an example of how a fictive company in the Milk Processing, Storage & Transportation industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
