World Education Forum has a large knowledge base consisting of policy documents, research papers, and presentations. Managing this knowledge base was a significant challenge until they started using Deskhero.
Deskhero's AI capabilities have greatly improved the way World Education Forum manages its knowledge base. The AI can generate knowledge base articles from Word, PowerPoint, PDF files, and even scrape data from websites. This has made it much easier to add new content to the knowledge base.
The AI also uses OpenAI Embeddings to enhance search results within the knowledge base. This means that staff can quickly and easily find the information they need, without having to sift through countless documents.
Deskhero's custom fields feature allows World Education Forum to tailor their knowledge base to their specific needs. Combined with the AI's ability to learn from previous searches, this has resulted in a highly efficient and effective knowledge management system.
Overall, Deskhero's advanced AI capabilities have transformed the way World Education Forum manages its knowledge base. They are now able to add new content more easily, find information more quickly, and manage their knowledge more effectively.
How does the AI generate knowledge base articles?
The AI can generate knowledge base articles from Word, PowerPoint, PDF files, and even scrape data from websites. This makes it easy to add new content to the knowledge base.
How does the AI enhance search results within the knowledge base?
The AI uses OpenAI Embeddings to enhance search results. This allows it to quickly locate relevant information, reducing the time spent searching.
Can the AI learn from previous searches?
Yes, the AI is designed to learn from previous searches. This helps it to improve its search results over time.
* This article provides an example of how a fictive company in the Multilateral organizations and activities industry is using Deskhero. Sign up now for free to discover how it can benefit your own organization.
